Holiday Inn Express Portsmouth – North, an IHG Hotel

A big thank you to Lisa who welcomed us on Christmas morning for breakfast. She was wonderful, even remembered us on the following two mornings. She showed us to a table and helped us with the allergen list as I am allergic to milk. Well done Lisa for making us feel so welcome and for giving up Christmas morning with your family so we could spend Christmas with ours. Thank you.

Lovely clean massive rooms lovely comfy bed great bathroom local supermarket just around the corner. Great staff very friendly and courteous. Great bus link to the outlet center gunwharf. Lovely shower toiletries and fluffy towels housekeeping were so lovely nothing was to much trouble.

We have booked two rooms as we were attending a wedding. We needed to check in a bit earlier so we could attend a wedding at 3 o'clock. The staff were very understanding and let us check in earlier. How incredible is that? Rooms are spacious, clean, the same with the bathroom, an excellent bed, and a good-sized TV. breakfast was great and there is an excellent coffee machine. What a great hotel at a bargain price. The next morning, our daughter had a medical emergency. The housekeeping and lady from the reception, Nina were extremely helpful and got us through the difficult time, and we cannot thank them enough. I highly recommend this hotel. What a wonderful team who run this hotel. You are so professional and real humanists. Real credit to the human race. Thank you so much.

The staff were absolutely brilliant! They went out of their way to make sure we had all we needed & were so helpful! Ali, Dan, Nina, Jess, are but a few of the staff that went above and beyond! (there were more but I've forgotten everyone's names!) Such a professional, accommodating helpful & friendly team were working during our stay!

The hotel was very clean and comfortable, the staff were very friendly and helpful making booking in very easy, the room facilities were good and serviceable. As we arrived late after a long day travelling, it was nice that we were able to relax in the hotels bar before bed, which after 5 days of travelling and sharing, it was nice to have a room to myself that fitted my needs. Breakfast was very good, to the point I had to restrain myself on portion size.