Holiday Inn Express Portsmouth – North by IHG

The property was nice and clean. The staff were friendly. The bed was firm but the duvet, pillows etc were good. The breakfast choice was good. Full english (no mushrooms or black pudding), toast, pancakes, croissants, small muffins, cereals, fruit, berry salad and natural yogurt, apple and orange juices, tea, coffee etc. The shower was nice and hot and powerful.

The staff are very friendly and helpful and good facilities.

Overall everything was as it should be. The friendly staff. Smooth check in. Ample parking at very reasonable cost. Welcoming for pets and the little gift bag for them on arrival. Any requests were meet with a very prompt response. Dinner was very good but there was a lack of vegetarian choices. Breakfast was very nice not the usual overcooked or cold food. Good quality.

Room requested looking inwards to the courtyard and therefore was quiet - we did not hear the motorway at all. Large comfortable room with large comfortable bed and very clean bathroom with great lighting. Open reception area with small bar and access to quite large restaurant area. Good range of food available in restaurant (as per menu - although not tried). Breakfast as buffet style with good choices overall and food of more than satisfactory quality.

The breakfast was very good with plenty to choose from. Lisa is an excellent host, she greeted us every day, very knowledgeable, nothing was too much for her. She ensured we had everything required.