Holiday Inn Express Portsmouth – North by IHG

Staff lovely & really helpful. Breakfast very good with lots of choice but disliked the marmalade/ honey dispensers- may be more economical for you but difficult for some guests to use. I walk with a crutch & so balancing a plate whilst trying to get some marmalade wasn't easy! Accessible room was pretty good but some small issues- see below.

Room requested looking inwards to the courtyard and therefore was quiet - we did not hear the motorway at all. Large comfortable room with large comfortable bed and very clean bathroom with great lighting. Open reception area with small bar and access to quite large restaurant area. Good range of food available in restaurant (as per menu - although not tried). Breakfast as buffet style with good choices overall and food of more than satisfactory quality.

The breakfast was very good with plenty to choose from. Lisa is an excellent host, she greeted us every day, very knowledgeable, nothing was too much for her. She ensured we had everything required.

A big thank you to Lisa who welcomed us on Christmas morning for breakfast. She was wonderful, even remembered us on the following two mornings. She showed us to a table and helped us with the allergen list as I am allergic to milk. Well done Lisa for making us feel so welcome and for giving up Christmas morning with your family so we could spend Christmas with ours. Thank you.

Breakfast was decent enough for the room price. Everything you expect for a friend breakfast plus it was fresh and hot. Couldn’t find any tea spoons which should be by the hot water machine. Check in and out was easy, parking machine with discount was easy and everything explained well.